Agent Online Privacy Policy

At Agent Online, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you use our website and services. By accessing or using Agent Online, you agree to the practices described in this policy.

1. Information We Collect

We collect several types of information from and about users of our platform, including:

Personal Information: When you register for an account or subscribe to our services, we may collect personal information such as your name, email address, and payment details.
Usage Data: We collect information about how you interact with our platform, including your IP address, browser type, device information, and pages visited.
Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your experience on our website, track user activity, and gather information about your preferences.

2. How We Use Your Information

We use the information we collect to:

Provide and improve our services: We use your data to deliver the features and functionalities of Agent Online, enhance user experience, and develop new services.
Process transactions: We use your payment information to process subscriptions and other transactions securely.
Communicate with you: We may use your contact information to send you updates, newsletters, and promotional materials, as well as respond to your inquiries and provide support.
Analyze usage: We analyze usage data to better understand how our platform is used, identify trends, and make data-driven decisions to improve our services.
Comply with legal obligations: We may use your information to comply with applicable laws, regulations, and legal processes.

We do not sell or rent your personal information to third parties. We may share your data in the following circumstances:

Service Providers: We may share your information with trusted third-party service providers who assist us in operating our platform, processing payments, and providing other services on our behalf. These providers are obligated to protect your information and use it only for the purposes for which it was shared.
Legal Requirements: We may disclose your information if required by law, regulation, or legal process, or if we believe such disclosure is necessary to protect the rights, property, or safety of Agent Online, our users, or others.
Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you of any such change and your rights regarding your data.

4. Data Security

We take the security of your personal information seriously and implement appropriate technical and organizational measures to protect it from unauthorized access, use, alteration, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. When your information is no longer required, we will take reasonable steps to securely delete or anonymize it.

6. Your Rights and Choices

You have the following rights regarding your personal information:

Access and Correction: You have the right to access and update your personal information. You can do this by logging into your account or contacting us directly.
Data Portability: You have the right to request a copy of your personal information in a structured, commonly used, and machine-readable format.
Deletion: You have the right to request the deletion of your personal information, subject to certain legal obligations.
Opt-Out: You can opt out of receiving marketing communications from us by following the unsubscribe instructions in our emails or contacting us directly. Please note that even if you opt out, we may still send you non-promotional communications, such as those related to your account or transactions.
Cookies: You can manage your cookie preferences through your browser settings. However, disabling cookies may affect the functionality of our platform.

7. Children’s Privacy

Agent Online is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected such information, we will take steps to delete it as soon as possible.

8. International Data Transfers

Agent Online is based in Canada, and your information may be transferred to, stored, and processed in other countries where our service providers are located. By using our platform, you consent to the transfer of your information to countries outside your country of residence, which may have different data protection laws.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the new policy on our website and updating the "Last Updated" date at the top of this page. Your continued use of Agent Online after the changes are made will constitute your acceptance of the new policy.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at hello@agentonline.ai.